Recent Water Damage Posts

3 Reasons a Basement Floods and How To Prevent It

1/1/2023 (Permalink)

Leaking pipe A leaking or burst pipe is one of the most common culprits of water in a basement

Three Causes of Basement Flooding and How to Avoid It

A flooded basement has happened to many a homeowner. Because basements are at the lowest level of your home and partially underground, they are especially susceptible to flooding. Should your basement flood, you can work with a water cleanup and restoration service, but there are several issues you can watch for and act to mitigate to prevent water damage to your home.


1. Plumbing Leaks
A leaking or burst pipe is one of the most common culprits of water in a basement. Often a leak can go undetected for some time, so regular inspection of this part of your home is essential, especially if your basement is not used regularly.


2. Faulty Water Heater
A malfunctioning water heater is another likely reason for flooding in a home. An old tank can corrode, causing gallons of water to gush into your basement. Proper maintenance and inspection can help prevent a faulty tank from creating a major problem. If your water heater is over 10 years old, consider purchasing a replacement.


3. Excessive Rainfall
If your basement is not properly sealed, excessive water from a storm could find its way into your home and cause a basement flood. Inspect your basement walls and foundation and seal any cracks to prevent water from leaking in. Be sure to monitor storm drains near your home and make sure they are free from debris that can cause them to back up.
Water damage is a common problem for homeowners and one of the top five types of insurance claims filed by homeowners. All basement floods are not equal, so be sure you know what is and is not covered in your homeowner’s insurance policy. A licensed plumber or home inspector in Creve Coeur, MO, can visit your home and assess your risk of a basement flood. Understanding the risks and the maintenance required to limit potential damage is a must-do for all homeowners.

What To Do If Your Washing Machine Leaks?

11/12/2022 (Permalink)

soap from a broken washing machine. The washing machine is one of the most essential household appliances

Washing Machine Leaks and What To Do

The washing machine is one of the most essential household appliances, so it’s no surprise that leaks can cause some serious damage. Water leaks are usually caused either by a faulty water hose or by a broken valve. Any leak in your home should be fixed as soon as possible to avoid further damage to flooring and walls. Here are some tips for fixing common washer problems and preventing future ones:

1. Inspect the Hoses

Check that there are no cracks or leaks in any of your washing machine hoses. Check for loose connections by simply pulling on both ends of each hose and making sure that it doesn't come off easily. If you see kinks, carefully straighten them out with a pair of pliers. Check for damaged hoses by running your hand along the length of each one to feel for rust or other signs of damage—a broken rubber washer can cause water to leak out during washing cycles, but these can usually be replaced cheaply at a hardware store. Leaks at the hose connections can also lead to flooding issues; if you notice any signs of leaking around where they attach to your appliance, look into replacing them before moving on!

2. Inspect the Water Shut-Off Valves

If your washing machine is leaking from the bottom, inspect the water shut-off valves. Make sure they are not leaking and check that they are connected properly. Check that they are not loose or broken.

3. Check for Loose Connections

If you suspect that the problem might be a loose connection, check to see that your hoses are properly connected and that they're not frozen. If there's any debris in the hose, try cleaning it out. If this doesn't work, you may need a new hose or a professional repairman to fix the leak.

4. Replace the Shut-Off Valves

Once you've checked the hoses and shut-off valves for leaks, it's time to replace them. If a hose is cracked or broken, you'll need to replace both of its ends in order to prevent another leak and potential flooding. (For example, if you have a double-hose washing machine with one hot supply line and one cold return line, replacing just one end of either line won't work.)

To replace a leaking shut-off valve:

  • Turn off the water supply at the main valve (if possible).
  • Unscrew the old shut-off valve from the faucet - take care not to let any water spill onto your floor!
  • Install new shut-off valves using thread sealant tape where needed; tighten screws until snug but don't overdo it because doing so could crack plastic parts inside your washing machine housing unit which could cause more damage down the road.

Act Quickly

If you suspect that your washing machine has a leak, the first step is to check the hoses and connections. If any of the hoses are damaged, replace them with new ones after shutting off the water supply valve at the main water supply line.

Replacing a defective shut-off valve can be a bit tricky, so it's best to call in an expert if you're unsure how to do it yourself. You may also need to repair any damaged walls or floors caused by leaking water as soon as possible in order to avoid further damage or injury to yourself or others in your home.

Water leaks can cause serious damage to your washing machine and the surrounding area. The best way to avoid any problems is by repairing the leak as soon as possible. If you are unable to fix it yourself, then contact a professional plumber who will be able to fix everything for you. If you have a water damage event in your Maryland Heights, MO Home, give SERVPRO of Northwest St. Louis a call! 

How You Can Prevent Water Damage in Your Home

9/1/2022 (Permalink)

Drying equipment placed on laundry room. Water cleanup in a home in Bridgeton, MO.

There is a popular expression that an ounce of prevention is worth a pound of cure, and when it comes to preventing the appearance of water in home spaces where it has no place being, no truer words have ever been spoken. Here in Bridgeton, MO there are countless examples of homeowners having to hire a water damage repair company to perform cleanup from a broken pipe or a busted hose, yet if you keep an eye out for the signs of a problem by performing routine inspections and periodic maintenance, you can possibly avoid this costly path.

Steps You Can Take To Prevent Water Damage

To help in the prevention of water damage in the home, there are a number of things you should be regularly checking:

  • Ventilation systems, heaters, and air conditioners
  • Appliances
  • Whole-house plumbing concerns
  • Mold Growth

Water in a home is insidious insomuch as it can sneak into areas you cannot easily detect. A broken pipe cleanup is troublesome enough, but the slow leaks that are hard to spot can lead to damage that could already be quite substantial by the time the problem is finally found.

Check Appliances and Water Fixtures Regularly

You should check your heater and air conditioner twice a year to make sure they are working correctly. You should never see any water coming from these units. Appliances generally cause problems not so much because of the unit itself but rather a broken pipe or hose leading to the unit.

Bathrooms are an obvious location for water leaks because of all the fixtures in that room that use water. If home appliances and fixtures are leaking, mold growth can become a concern.

Things To Remember on a Daily Basis

You should always be on the lookout for any signs of water in home spaces where it does not belong. Even the smallest leak can be contributing to a much bigger problem beneath the surface, yet with some simple, regular maintenance, you can most likely avoid major water damage.

Why Does My Toilet Leak When I Flush?

8/15/2022 (Permalink)

Bottom of a toilet leaking If you notice your toilet leaking when you flush, don’t put off the repair.

Common Causes Of A Leaking Toilet

If you notice your toilet leaking when you flush, don’t put off the repair. Even a small bathroom leak can cause serious damage to your floor, subfloor, and more. Avoid costly water damage restoration and check for these common causes of a leaking toilet.

1. Loose Bolts
Try tightening the bolts that connect the toilet to the floor. Using a wrench, tighten each bolt a quarter-turn or less at a time, alternating between bolts. Be careful not to overtighten, as this can crack the bowl.

2. Cracked Tank
Hairline cracks can be difficult to see, especially if they’re located in an out-of-the-way place. Inspect your tank thoroughly for cracks.

3. Worn Flapper
The flapper is the rubber part inside the tank that lifts when you flush. To check your flapper, add a few drops of food coloring to the water in the tank and wait for ten minutes without flushing. If the color begins to appear in the bowl, the flapper isn’t working correctly and could be the cause of your leaking toilet. The flapper is inexpensive and easy to replace.

4. Faulty Supply Line
The supply line can leak at the connections, or along the length of the tube. Certain types of supply tubes are prone to developing pinhole leaks and tiny cracks as they age. Run your hands along the entire supply line. Any dampness is a sign of a leak in the supply pipe.

5. Dry Wax Ring
Over time, the wax ring that seals your toilet to the floor can dry out or crumble. If water is leaking from the base of your toilet, a faulty wax seal is likely to blame. Replacing this ring is not difficult, but you will need to remove the toilet to do so.
If you still can’t determine what’s causing your leaking toilet, contact a Fernridge, MO, plumber to investigate the issue. Always repair a bathroom leak as soon as possible, before it becomes a bigger problem.

When a Toilet Overflow Damages 2 Floors

8/2/2022 (Permalink)

Overflowing broken toilet Water from an overflowing toilet is sewer damage and considered black water.

Three Ways To Mitigate Water Damage

If your multi-story commercial building in Manchester, MO has sewer damage or a toilet overflow, chances are pretty good that the water has contaminated more than one floor. Since the polluted water is considered a category three liquid, common cleaners are not considered adequate to abide by OSHA standards. Contacting a certified water mitigation team is the best first choice in dealing with water intrusion. Here are three steps the professionals often use to mitigate the problem.

1. Water Removal

After turning off the water and contacting the sewage company, the team may try to identify the source of the water. Once the source is located and identified as a cracked toilet bowl, overflowing base, or damaged wax ring, the liquid is removed, and the drying process can begin. While the area is drying, an inspection of damage can take place, and signs of secondary problems can be found.

2. Tear-Out

Water from an overflowing toilet is sewer damage and considered black water. That means the area will need to have a tear-out of all carpet, padding, wet insulation, and water-soaked plasterboard. If the water damaged more than one floor, tear-out can often include two-floor structures, one ceiling, and sometimes multiple walls. The area is then left to dry using commercial fans and dehumidifiers.

3. Area Disinfection

Once the area damaged by the flooded toilet water is completely dry, deodorization and disinfectants can be used to bring the area up to OSHA standards. This can sometimes include treating the bare wood with a mold inhibitor in case fungus spores have attached themselves to the miniature cracks the water damage caused. After the area is thoroughly disinfected, a rebuilding and restoration team can begin work.

Sewer damage in a multi-floor commercial building can easily be dealt with by a certified water mitigation team. They can get the area repaired or restored quickly so that you can resume operations

3 Ways To Prevent a Dishwasher Leak

12/14/2021 (Permalink)

Drying equipment ( air movers and dehumidifiers) placed on kitchen Water cleanup services in Bridgeton, MO.

Prevent a Leaking Dishwasher

Your Bridgeton, MO, home’s large appliances can help you save time when it comes to doing housework. One major convenience is the dishwasher; however, when it malfunctions and you have to deal with leaks and floods, this can be frustrating as well as costly. If you want to protect your home, keep a few tips in mind to prevent a leaking dishwasher.

1. Ensure a Level Placement

When you first install your dishwasher, it is important to check that the floor is level. Warped or raised floor tiles can cause the appliance to sit at an angle or vibrate during a cycle. Either of these circumstances could cause leaking, so before placing or moving your dishwasher, take a moment to inspect the floor and use a level tool to ensure the unit will sit flat.

2. Avoid Detergent Misuse

Your kitchen floor and cabinets could suffer from serious water damage if you buy the wrong kind of dishwashing soap or use too much. Reading the appliance manual and noting the kind of soap it recommends can help you prevent a sudsy overflow. Limiting the use of the appliance to the adults in your house is a wise idea, since younger children may inadvertently use the wrong kind of detergent so you come home from work to a leaking dishwasher.

3. Worn Parts

If your dishwasher is an older model or you use it often, check it for worn parts at least once a month. Gaskets, valves and other replaceable parts can fail and cause the appliance to leak rapidly. This might cause a mess that only a flood cleanup and restoration service could handle, so having your unit serviced or replaced once it reaches a certain age is an effective way to prevent a kitchen flood.

Dealing with a leaking dishwasher at your Bridgeton, MO, home can be costly and stressful. Preventing issues that might cause this problem is usually worth the time when compared what it takes to clean up an indoor flood.

Insurance Claims: How to Prepare for an Adjuster's Visit

11/22/2021 (Permalink)

Bottom of a door with water damage The absorption of water can cause irreversible damage.

How to Prepare for an Adjuster's Visit

While it is part of the claims process, a home adjuster visit can feel oddly intrusive and even judgmental, but they don’t have to. When viewed as only a process, a visit from an adjuster can be systematic and judgment-free, especially when you plan and prepare for their visit with the four steps below.

1. Prepare a Loss Inventory

Any insurance claim will likely require a loss inventory, which is an itemized record of any of your belongings too damaged to repair or restore. In addition to cataloging the information, it is a good idea to photograph any losses to show the adjuster as proof of loss.

2. Identify Structural Damage

Locate any structural damage before the home adjuster visit to ensure efficiency. You will want to look for cracks in walls or foundational separation. Additionally, you can check for sagging of the roofline or weeping/sweating around basement walls. Any structural concerns should be discussed with the adjuster to ensure they have the complete picture.

3. Collect Contractor Bids

Before the adjuster’s visit, you can begin the process of collecting cleanup and restoration bids. Professionals in the Town and Country, MO, area will likely be better suited to your specific needs because they will be more familiar with local building codes. Receiving bids from a minimum of three contractors is standard and may be expected by your insurer.

4. Make Copies of Important Documents

As adjusters are busy, typically having more than one client and claim at a time, it is beneficial for you to maintain copies of any relevant documents and correspondence between you and your insurer to substantiate your claims. The adjuster will likely have all this information, but in the off chance that there is a discrepancy, it is better to have proof and validation.

While it may be easy to see a home adjuster as the enemy, someone who is trying to cheat you out of your hard-earned dollars, the truth is that adjusters want to make sure you get what you’ve earned. You can help make that happen by following the steps above, making the process as efficient as possible.

Water Losses: What Doesn’t Your Commercial Policy Cover?

9/27/2021 (Permalink)

Burst pipe. Damaged pipes and any resulting issues are most likely considered casualties of failed routine maintenance.

Most commercial businesses are required to have some form of a commercial insurance policy; however, many plans do not cover all types of damage. For instance, leaking or damaged pipes or flooding may not be covered under your current policy. As many water problems can be quite expensive to remedy, you may be interested to know the most common issues that possibly require a special or additional plan to protect both you and your business.

1. Frozen Pipes

As a property owner, you have a responsibility to maintain the facility as best you can, and part of that responsibility is ensuring that the temperature of the building is warm enough to prevent freezing. While there are instances of freezing that are out of your control and likely covered by your policy, most cases of freezing pipes or water lines will require special coverage, as maintenance falls under your purview.

2. Consistent Leaks

Damaged pipes may be another area that most insurance companies feel is the responsibility of the business owner, as the maintenance of pipes and other plumbing is considered routine; therefore, when a building has been exposed to slow and persistent leaking pipes, many insurance companies will deem the expense the owner’s responsibility.

3. Mold Growth

Mold growth and mold damage are also examples of routine maintenance. Most insurance companies believe that an apparent mold problem, persisting for months, should have been noticed by the owner of the property before reaching the point of extensive damage. While it is possible to recoup some of the cost of mold remediation, you will likely need it in addition to your current policy.

Damaged pipes and any resulting issues are most likely considered casualties of failed routine maintenance; however, you can check with either your insurer or with another insurer located in the Bridgeton, MO, area to find out more specifics.

Understanding What Happens to Building Materials When They Get Wet

8/19/2021 (Permalink)

certain parts of wooden have been removed from the floor due to water damage, four air movers on top of wooden floor Water damaged kitchen floor in Chesterfield, MO.

Understanding What Happens When Building Materials Get Wet

Water damage from any type of water deluge can be devastating to a home’s structure and not just to the contents within it. From swelling wood to supply line damage, the damage that an influx of water has the potential to cause can be costly and extensive. If you want to know what to expect from a burst pipe, flood or any other type of water issue, keep reading. Some common issues that stem result from sitting water include:

  • Weak drywall
  • Swollen wood
  • Ineffective insulation
  • Bad electrical
  • Contaminated furniture and flooring

Common Structural Issues From Water Damage

Though a burst pipe is unlikely to cause the foundational damage a flood can cause, it can still wreak havoc on your home. If your home has been subject to several water deluges in the past, you may notice a few subtle signs.

For one, your drywall may become weak and begin to crumble, get soft, or grow mold. If this happens, your drywall needs to be replaced and the structure of your home dried out, otherwise, the swelling wood will continue to swell and cause additional damage. If your walls are plaster, you may be able to get away with simply drying the material.

Another sign you may notice is that your home doesn’t retain heat or cool air as well as it once did. A water-damaged insulation is no longer effective and should be replaced when the drywall is replaced.

Depending on how extensive the damage was, you may notice that some outlets or switches don’t work as well. If there are electrical lines behind the damaged areas of drywall, the water surge may be the cause.

Finally, you may notice that your furniture and flooring take on a musty, moldy smell. If this happens, chances are because your furniture and carpet are contaminated, in which case, you would be better off replacing those items.

From swelling wood to bad electrical, a burst pipe can wreak havoc. If you’ve recently experienced a water surge, contact your Chesterfield, MO, water restoration team for immediate and effective water pipe repair and restoration efforts.

Don’t Be Washed Away by a Kitchen Flood

7/8/2021 (Permalink)

Air movers placed on kitchen area Water damage in a kitchen

As a homeowner in Country Life Acres, MO, even a small flood can seem like a major disaster. A kitchen leak can lead to costly repairs and major damage, especially if not properly cleaned up. Don’t let flooding in your home wash you away! Remembering a few simple steps can help you stay afloat.

Identify the Type

Before you begin any cleanup, you’ll need to know where the water is coming from and what type of water damage you have. There are three types you may encounter:

  • Category One is water that comes from a pipe carrying a fresh supply.
  • Category Two is water coming from a pipe or appliance such as a dishwasher or washing machine that is somewhat contaminated, generally with dirt or detergent.
  • Category three is water that is heavily contaminated with bacteria or microorganisms and can be extremely hazardous.

Unless you are experiencing a sewage backup, flooding in the kitchen is most likely category one or two. A leaky pipe or a problem with a dishwasher drain are often the culprits.

Remove Excess Water

Once you identify the source of the water in your home, you can begin the cleanup process yourself by removing as much excess water as possible. If possible, turn off the water supply to the area. Mop up as much as you can or use towels to blot water away. Pay special attention to wood and upholstery. Be sure to pick up any colored rugs or fabrics that may bleed and cause staining.

Consult an Expert

Once you’ve stemmed the flow, you will want to contact your insurance company to assist with any major costs, such as kitchen repair, you might experience as a result of the flooding. You may also wish to work with a restoration specialist to ensure a minor flood doesn’t turn into a more serious problem. Professional help can ensure water is dealt with properly and efficiently, reducing the risk of more serious problems such as mold or rot.

If you experience water in your home as a result of a kitchen flood, knowing what to do can be helpful. A professional can ensure the damage is cleaned up properly.

Unclog Your Drain Using These Safe, Simple Methods

3/8/2021 (Permalink)

Low angle view of baking soda with vinegar, natural mix for effective house cleaning Baking soda and white vinegar can be an incredibly useful drain cleaner.

Unclog Your Drain Using These Safe, Simple Methods

When you discover a clogged or slow-draining sink in Manchester, MO, your first reaction might be to go for harsh commercial chemicals. Although they're made to break up clogs, they can actually damage pipes, which is far worse than a clogged drain. Using natural methods is more cost-effective than commercial products. There are several methods to try before resorting to a harsh chemical drain cleaner.

1. Sink Plunger, Wire Hanger or Drain Snake
Most homes probably have a plunger for the toilet and sewage cleaning, but maybe not a sink plunger. A sink plunger should be your go-to when you first discover a clog. It could solve the problem immediately. A straightened wire hanger or a drain snake are also good options. Drain snakes are frequently used by water damage restoration professionals, but you can also purchase one to have on hand. They have blades that cut clogs, including material from fibrous foods and hair.

2. Dish Soap and Boiling Water
A clog caused by grease will quickly break up and go down the drain by using dish soap and boiling water. Pour liquid dish soap down the drain. Then, chase it with a pot of boiling water. Prevent a clogged drain by doing this once a week.

3. Vinegar Ice Cubes
Vinegar has a mild acidity, which is excellent for various types of cleaning. Create ice cubes made of half vinegar and half water. Once it's completely frozen, turn on the garbage disposal and then dump the ice cubes into the disposal. The vinegar will clean it while the chunks of ice will scrape the clog off the walls.

4. Baking Soda and Vinegar
If you ever created a "volcano" for a science project, you know that mixing baking soda and vinegar causes a very bubbly chemical reaction. This mixture can be an incredibly useful drain cleaner.
Before resorting to a harsh chemical drain cleaner for your clogged drain, try one of these safer approaches. You should be happy with the results.

How To Handle Water Damage in Your Commercial Building

2/8/2021 (Permalink)

Drying equipment in office building SERVPRO is quick to respond to clean up any size water damage.

If you are dealing with water damage in your commercial building in Country Life Acres, MO, due to a devastating water event, it’s imperative to have the damage inspected as soon as possible by a water damage restoration service.

How Professionals Handle Water Events

First, make sure to choose a service that has representatives standing by 24 hours a day. Furniture and drywall can become damaged beyond repair in a matter of hours, so time is of the utmost importance. Standing water from broken pipes or other water catastrophes encourages mold to grow quickly as well.
The professional follows these steps in the water cleanup process:

  • Ensures that the water source has been eliminated
  • Inspects the building and assesses the damage
  • Removes the water using industrial pumps and vacuums
  • Dries all surfaces and furniture with fans and dehumidifiers
  • Cleans and deodorizes structures and materials to remove odors, bacteria and mold

How To Reduce the Risk of Water Events
While all water damage events can’t be eliminated, developing a preventive maintenance plan can significantly reduce the risks.
Keeping the building’s roof in good repair is critical. Inspect it frequently for damaged or missing roofing materials and replace faulty pieces promptly. Keep the gutters free of dirt and debris and make sure the roof fixtures are fastened securely. Keep trees near the building trimmed frequently as well.
Have your HVAC system inspected periodically for damage and wear that can cause the air ducts to leak. Excess condensed water in the reservoirs can also pool and create problems. Make sure the heating and cooling system is cleaned on a routine schedule to keep it running smoothly.
Inspect the piping system in the building periodically. If you see water stains on the ceiling or walls or detect a musty smell, you may have an internal pipe leak.
Every building faces the risk of water damage. Being prepared will help you get your business back to normal much sooner.

Everything You Need to Know About Preventing Secondary Damage

10/15/2020 (Permalink)

air movers between door of a home Secondary damage in Creve Coeur, MO

It's important to act quickly if your home in Creve Coeur, MO, has been affected by water damage. Failing to properly remediate water damage in a timely manner can result in various different kinds of subsequent issues, such as black mold, warped flooring and other types of structural problems.

What is Secondary Damage?

It's not uncommon for small floods or leaks to go unnoticed for long periods of time, and subsequent damage can occur days, weeks, or even months following the initial incident. Some common examples of the damage that can follow include:

  • Black mold growth
  • Cracking plaster and sheetrock
  • Warped walls, floors and ceilings
  • Water stains

Standing water eventually evaporates on its own if the damage isn't properly addressed in a timely manner. Eventually, the air becomes saturated with moisture from the standing water, resulting in dangerously high humidity levels. Once the air becomes oversaturated, the moisture is driven into the drywall, ceiling tiles, furniture and other places in your home.

How Can You Prevent Secondary Damage?
The key to preventing subsequent moisture damage is catching and reacting to the initial flood as quickly as possible. The following strategies can also help you reduce your chances of experiencing moisture damage:

  • Mop up any standing puddles.
  • Ventilate wet areas by opening windows, using floor fans, or the AC unit.
  • Open furniture drawers to allow them to air out.
  • Move electronic devices and sentimental possessions to dry, elevated areas.
  • Hang blankets, furniture skirts, and curtains up to dry.
  • Elevate furniture on aluminum foil to prevent stains.

Because water damage can go unnoticed for long periods of time, it's important that you also perform regular home inspections to check for signs of leaks or flooding.
Reacting to accidents in a timely manner is the best way to prevent secondary damage, such as black mold, cracked plaster, warped flooring, and much more. If your residential property has recently experienced any type of water damage, it's vital that you contact flood remediation experts as soon as you can.

3 Important Questions To Understand About Sewer Damage

8/19/2020 (Permalink)

Drywall tear out, air mover placed on the floor Drywall tear out in Bridgeton, MO

Understand The Answer To The Following Three Questions

If your business in Bridgeton, MO, suffered from a recent backup or overflow, then you will want to have a thorough sewer cleanup. The contaminated water can cause excessive damage to your property. If not sanitized properly, you could experience expensive renovations down the road. For this reason, you'll want to understand the answer to the following three questions.

1. Why Isn't A Mop Enough?
Your sewer backup exposed the premises to Category 3 water, a major host to fungus spores and bacterial microbes. Unfortunately, these organisms are so tiny that they can easily penetrate into porous materials such as drywall, ceilings, and flooring; thus, your traditional use of cleaning equipment and chemicals may remove surface-level contamination, but it cannot guarantee that everything is eliminated. To fully comprehend the extent of exposure, moisture levels should be read throughout various rooms. This can be done by specialists at a water restoration company.

2. Why Should Tear Outs Happen?
Because of the hidden nature of this devastation, sewer cleanup should include extraction. Any saturated items should be cut out and tossed, reducing spore levels immediately. The crews can help with this process, ensuring that infestations are kept at bay. Keep in mind that grout can take in liquid. Therefore, even tile may be suspect.

3. Why Dry Before You Disinfect?
After removal occurs, bring in dehumidifiers to air out the space. Any wetness left could allow for mold to grow. This breeding happens quickly, within one to two days. By reducing the dampness, you aid in minimizing the complication. Then, you can work on sanitizing the flooded toilet and other fixtures. Content cleaning crews can try to clean and salvage valuables such as upholstery, documentation, electronics, and furniture.
Efficient and prompt sewer cleanup may avert costly reconstruction efforts. It's important to evaluate the water's impact, throw out questionable objects, and concentrate on removing fluids.

4 Steps for Making a Water Damage Insurance Claim

5/23/2020 (Permalink)

Claim form for fill out Filing an insurance claim can help you alleviate the stress of paying for repairs yourself

Steps To Filing An Insurance Claim

A major flood in your Manchester, MO, home can ruin your day in a hurry. Whether the flood resulted from a pipe burst or a huge storm, the damage could be immense.
Thankfully, your homeowners' policy can help you deal with a water disaster. Below are the steps to filing an insurance claim.

1. Contact Your Agent
You will probably have many questions about the claims process. Your insurance agent should be able to answer them. Find out how long you will have to file your claim, and how long the process should take. You should also determine if the claim will exceed your deductible. If not, you may not want to bother with the filing process.

2. Fill Out Necessary Forms
If you do decide to make a claim, be sure to fill out the paperwork as promptly as possible. This will ensure that you get the insurance money when you need it.

3. Prepare for Adjuster's Visit
Before accepting your insurance claim, the company could send an adjuster to your home to access the severity of the damage. You should inspect your home for any structural issues and point them out to the adjuster when he or she arrives.
Be sure to make an itemized list of any belongings that were harmed, as well. Keep one copy for yourself and give the other to the adjuster. Provide photos and videos of the damage, as well. You may even want to include receipts for those items so the adjuster will know how much they cost.

4. Make Temporary Repairs
You will probably want to hire emergency restoration professionals to perform most of the cleanup duties. However, to ensure that the insurance provider accepts your claim, you should take steps to mitigate any further damage before the experts arrive.
Filing an insurance claim can help you alleviate the stress of paying for repairs yourself. Following the above steps should help the process go smoothly.

Can My Important Water-Damaged Documents Be Restored?

5/10/2020 (Permalink)

Wet documents Wet documents are susceptible to mildew

Salvaging Paper Based Materials

Hard copies of records (e.g., paper documents and photographs) are an essential part of your system of recordkeeping; they need to be protected as such. So, it’s important to have a disaster plan in place for restoring wet documents as well as how to properly protect them before a loss occurs. Some common methods of salvaging paper-based materials are:

1. Digitizing
In the case of a disaster at your business, it’s crucial to the longevity of your business that you have backups of important paper items, such as documents and photographs. Digitizing these items not only protects them from being ruined in a disaster but also saves physical storage space to lessen the number of paper files in your office. Be sure to back up digital copies to an off-premises location.
2. Cleaning and Disinfecting
Whether a sewer issue, pipe burst, or a flood from heavy rain, the water likely contains toxic chemicals or harmful bacteria. Everything that comes into contact with the water, including paper-based materials, will need to be sterilized. The use of gamma irradiation is a very effective process that’s also safe for delicate materials.
3. Deodorizing
Wet documents are susceptible to mildew, which creates a musty odor that’ll be absorbed into the paper. Archival MicroChamber paper is made of 100% cotton and is good for removing odors that occur from mildew, mold, and smoke. It works for paper-based products, as well as photographs. Activated charcoal can also be successful for odor removal.
4. Drying
Quickly and thoroughly drying paper-based materials can be precarious but necessary for saving them. Vacuum freeze-drying is the most effective method of document drying, which is also used by the Library of Congress to dry priceless books and papers.
5. Re-jacketing
A severely water-damaged book may be falling apart. In addition to drying, it may require a new cover to keep it bound.
After a water disaster like flooding, your Bridgeton, MO, building could require several different types of remediation. Many wet documents should be salvageable if document restoration experts begin work as soon as possible.

Who Pays for a Broken Pipe?

2/18/2020 (Permalink)

Air mover. Drying equipment. Water restoration Water restoration in Manchester, MO

Who is Going To Fix it, and Who is Going To Pay For it? 

A large water stain or sudden flood in your home in Manchester, MO, is a sign that something sudden and unexpected has occurred. If it happens near an area where parts of your plumbing system are located, it may be a broken pipe. Two thoughts run through your head - who is going to fix it, and who is going to pay for it?

Damage Control
The first priority when you have a flooded home is protecting your property. Turn off the water that is supplying the broken pipe, and then make some calls. There are three people you need to call when a pipe bursts:

  • Plumber
  • Water restoration experts
  • Insurance company

The plumber can fix a broken pipe, taking care of the source of the problem. The restoration professionals fix the damage caused by the sudden surge of water. The insurance company can help you sort out how to pay for it.

Repair Expenses
A lot of flood damage is covered by your basic homeowner's policy. If the damage is the result of a sudden accident within your home, your provider should cover the cost of tearing out ruined materials, repairing damaged parts of the structure and restoring your home to its original state. The cost of repairing the pipe itself, however, will likely fall to you. Pipe repair is considered by most insurance companies to be part of home maintenance. As such, it does not warrant compensation from your insurance coverage. You may be able to work out a payment plan with your plumber if you cannot pay the entire amount up front.
When you have a flood in your home, the first step is locating the source of the water. An accident that causes a sudden burst of water can wreak a lot of havoc in a short amount of time. Knowing what to expect as far as expenses go can help you budget better for such emergencies.

5 Steps To Take After a Pipe Break

1/31/2020 (Permalink)

Water loss in a warehouse Commercial water loss in Bridgeton, MO

5 Steps To Take After a Pipe Break

5 Steps To Take After a Pipe Break

If you think your Bridgeton, MO, business may be at risk for bursting pipes, there are a number of things you can to help mitigate the issue. Calling a professional beforehand to inspect the plumbing can help ensure that repairs are made before water damage occurs. However, sometimes a broken pipe can still occur. Here are five steps you can take if that does happen.

1. Turn Off the Water

Before you can fix broken pipe issues, you will need to ensure that the water to the affected area is turned off. This will prevent further flooding until the source of the pipe break can be located and fixed.

2. Begin Flood Water Removal

Once the water is off it’s important to begin the removal of any flood water as quickly as possible. For large scale jobs you may want to use a pump, but for small leaks towels and a squeegee may be enough.

3. Call a Professional

When dealing with bursting pipes you may want to contact a local water damage restoration service as quickly as possible. These professionals can help with water removal, drying the area, and repairs.

4. Dry the Area

Once the water has been removed the affected area will need to be thoroughly dried. A dehumidifier may help with this process as it can help pull moisture from the air..

5. Begin Restoration

After the water is removed and the area dried you can begin the restoration process. Your water damage team should also be able to help with this part of the process.
If your business does encounter water damage in Bridgeton, MO from bursting pipes, there are a few things you should do. Turning off the water, beginning the removal of flood water, and calling a professional should be first. After which you can begin to dry the area and make repairs.

Will Insurance Pay To Fix My Broken Pipe?

12/5/2019 (Permalink)

Close-up Of Water Is Leaking From The White Sink Pipe Water leaking from a sink pipe

Consider the Following 3 Tips as You File Your Claim

Are you staring at a damp floor? Are you cringing at the cost of repairs? This is a devastating time. The home is a mess, and the thought of fixing flood damage is overwhelming. Homeowners in Maryland Heights, MO, may wonder whether their insurance policy will foot the bill. Sometimes it will, especially in the case of leaky pipes. There are several tasks you can do, though, to help the approval process. Consider the following three tips as you file your claim.

1. What Does Your Policy State?

You may not want to review your insurance coverage, but this is a good time to pull out the plan and read through the verbiage. It can make a difference. Gradual incidents, something that happens over time, may not be initially covered. Be thorough, though; it may work under resulting damage. This is when water ruined the home because of something occurring. The break spewed liquid everywhere; thus, the domino effect applies. You may need to pay for the initial cause to get fixed; however, the agency would cut a check to fix the water restoration company's repairs.

2. Did You Ignore the Issue?

Your agent is going to ask how long the situation went on. For example, were you aware of the dripping water or flood in the basement? If so and you didn't seek help in time, the company can deny payment. Make sure you contact all parties immediately and show as much evidence as possible that you were unaware of trouble.

3. Do You Care for Your Home?

Keep a file of your maintenance receipts. This is evidence that you have not neglected the premises. In addition, fix broken pipe trouble as soon as possible. Supply lines, valves and fixtures should be checked periodically, looking for evidence of corrosion, drips or rust. By having regular inspections you could save yourself the trouble of mass repairs.
Chances are you can get coverage for your flood needs; however, you'll need to put in some leg work, gathering evidence and understanding your plan's information. Keep records of any plumbing issues and act quickly.

How To Prevent and Unfreeze Frozen Pipes

10/21/2019 (Permalink)

The pipelines in the insulation and pressure gauges flow and return pipes in the boiler room of a private house household Insulate your pipes with rags or other covers

Steps For Repairing and Preventing Pipe Freeze

Frozen pipes do not just block the flow of water in your Maryland Heights, MO, home. They can also crack or burst, causing severe damage. The issue should thus be addressed as soon as possible. Below are some steps for repairing and preventing pipe freeze.

Stay Proactive

The best way to deal with a frozen pipe is to prevent it from happening at all. You can do this by insulating your pipes with rags or other covers. If the pipes are near an outlet, you may want to wrap them in heat tape that can be unplugged in the summer.
You should also keep the pipes exposed to as little cold air as possible. Repair any holes in the crawlspaces or walls immediately. You may even want to place a light bulb near the pipe to keep it warm.

Find the Frozen Pipe

If you do suspect that your home has one or more frozen pipes, you first need to find out which ones are affected. You can try running all the faucets in your house to see which one is not working. You should especially check the outdoor pipes and those near colder areas such as crawlspaces or air vents, as these pipes are more likely to freeze.

Unfreeze the Pipes

Once you find the frozen water pipe, open up the attached faucet along with nearby faucets. Running a small amount of water through the frozen section can unfreeze it faster.
You can then try warming the affected area with a heat gun or hair dryer. You may also opt for heat tape, hot towels or heat lamps. Pouring a bit of salt down the drain can also speed up the process.
If a pipe does crack or burst, water damage restoration experts can assist with home repairs. They should be able to dry and save any real wood or drywall affected by the water. Subflooring and cabinets, however, may need to be replaced. That is why you should avoid this situation by preventing and repairing frozen pipes in your home.

How To Make a Water Damage Claim

8/20/2019 (Permalink)

Prepare for the insurance adjuster

How To Make a Water Damage Claim

Seeing your home go through a flood or other devastating event that caused water damage, it’s important to make an insurance claim promptly so you can begin water damage repairs as soon as possible.

1. Review Your Insurance Policy
To ensure your claim is not denied, it’s important that you go through your policy to understand exactly what your responsibilities are in this type of situation. For example, if the flooding was caused by a crime, your policy may require you to report it to the police.

2. Call Your Insurance Agent

To make sure you fully understand the policy, and to begin your insurance claim, immediately call your insurance agent. Ask whether you’re covered, the time limit you have to complete the needed documents, and if you’ll need to collect repair estimates for any structural damage.
If your insurance claim will likely be accepted, fill out the necessary forms right away. These will be sent to you by the insurance company, and they are required to send them within a certain period of time.

3. Take Pictures and Keep All Receipts

Take pictures or video of all the damage as soon as you can. Then take steps to protect your home and belongings from further damage. Try to avoid throwing away anything you think the insurance company can replace so the adjuster can see it.
If you make temporary repairs and spend money doing it, you may be able to give the receipts to the insurance company for reimbursement. If the damage requires you to relocate temporarily, keep these receipts too.

4. Prepare for the Insurance Adjuster

Many insurance companies will want to send an adjuster to your home to determine how much they should pay. This may include a short interview with you to find out if it was truly an unavoidable accident or natural disaster, and then they will inspect the damage. It’s also helpful to make a list of damages that you can give to the adjuster so nothing is left out, including any damaged belongings along with their receipts or estimated values.

Fix Your Home

No matter how small your water damage is in Town and Country, MO, from a basement flood to a bathroom pipe burst, it’s important to know what your homeowner’s insurance can cover. Being aware of your responsibilities after the disaster is also vital, so you aren’t stuck paying an unexpected repair bill out-of-pocket.

Getting to the Bottom of Shower Sewage Smells

6/10/2019 (Permalink)

Problems showing up in one place can be related to a clogged pipe

The last thing you want to smell during a shower is stinky sewage. A clog between your toilet and sewer can cause just that. Luckily, there are DIY sewage cleaning fixes you can use to minimize this problem in your Town and Country, MO, home. Pick up an auger from your local hardware store and follow these steps to start fixing your shower sewage problem.

Common Causes for the Problem

The plumbing in your home is highly interconnected. That means problems showing up in one place can be related to a clogged pipe elsewhere in the room. When it comes to a toilet overflow or sewage smells when the shower is on, the issue is generally a blockage in the pipes that serve both. Such a clog can have multiple causes:

  • Hair down the shower drain
  • Debris down the toilet

To tackle a blockage in either area, you’ll need to invest in an auger, or plumber's snake. These tools can be motorized or hand operated. Either type works by using a flexible wire to force a clog through the pipes.

Clearing a Toilet Clog

Using a 25-foot snake, guide the device down into the toilet. Be sure to apply force when you detect the clog to push it down and through the pipes. Test whether your sewage cleaning efforts worked by running your shower. If the toilet is no longer overflowing, your problem is solved.

Clearing a Shower Clog

Sometimes snaking the toilet doesn’t fix the problem. In that case, you want to try going through the shower drain. Find your drain cleanout and insert the snake. Maneuver the auger until you hit the clog and push it through.
Sewer smells are no fun. Use these steps for minor sewage cleaning and your problem should disappear. If the above doesn’t solve the issue, contact a qualified water specialist to ensure you don’t have a bigger sewer issue.

3 Reasons a Water Heater May Make Noise

3/23/2019 (Permalink)

In many cases, especially with heaters that have been in use for a while, settlement can get into the unit and settle.

3 Reasons a Water Heater May Make Noise

Most Manchester, MO homes have a water heater. One common occurrence that seems to happen with these units are a variety of unusual sounds. Fortunately, in most cases these sounds can be easily explained. Many professional restoration services agree that the following could cause sounds from a heater, and suggest looking for potential problems before you experience a break resulting in water damage.

1. Sediment Inside the Unit

In many cases, especially with heaters that have been in use for a while, settlement can get into the unit and settle. As this material is stirred, or in some cases as water is pushed through deposits, noises make can occur. A professional can perform a water heater flush to help correct this problem.

2. A Loose Heating Element

Another source of sound from your water heater could be the fact that the heating element isn't fully secured. As water moves around the tank it can cause vibrations in the element which can lead to a possible humming sound. Calling a professional to properly tighten the heating element may help to correct the problem.

3. Improperly Opened Valve

One noise common to water heaters is a high-pitched whistling type sound. In many cases this is caused when water is forced through a partially open valve, much the way steam tries to escape through the tiny opening in a teapot. In many cases you can look at your heater to ensure that all the valves are properly open in order to correct the sound.

When inspecting your water heater for the source of any unusual noises, try looking to see if there is an improperly open valve, a loose heating element, or any sediment inside the unit. The professional can perform a flush of your heating unit in order to clean out any of the elements, as well as replace or repair any damage parts.

5 Steps To Replace Your Leaky Toilet

1/21/2019 (Permalink)

Call a professional to replace a leaking toilet

5 Steps To Replace Your Leaky Toilet

Toilet repair or replacement is an important part of home maintenance. A leaking toilet can waste gallons of water each day, meaning that your money is going down the drain, too. Leaks can also cause serious and costly water damage. If your toilet in Creve Coeur, MO, is leaking, following these steps to replace it can save you money and help you avoid further issues.

1. Drain the Water From the Toilet

Shut off the water supply valve, which should be located on the left side of the toilet. Flush the toilet to drain most of the water out of the bowl and tank. Any remaining water will need to be removed with a sponge or mop. The supply line at the base of the tank should also be disconnected.

2. Remove the Leaking Toilet

Loosen the bolts at both sides of the old toilet and then remove all nuts and washers. Carefully lift the toilet straight up and place it on a drop cloth or other protective surface to avoid staining your floor. Clean any remains of the wax ring or putty from the floor.

3. Install the Wax Ring

Center the new wax ring and press firmly to ensure that the gap between the floor and the toilet is completely sealed. Be careful to avoid damaging the wax ring, as it will not function properly if deformed.

4. Assemble the New Toilet

Begin with the bowl, placing it over the drain and then add the tank. You may need to gently rock the toilet to place it firmly on the wax ring. Install and tighten nuts, bolts and washers, and attach the toilet seat and lid.

5. Test Your Work

Turn the water supply back on, and flush the toilet to ensure it is working correctly. Check carefully for any leaks.

If you prefer, you may also call a professional to replace a leaking toilet. If you discover or suspect water damage, contact a residential restoration specialist to safely resolve problems.

How To Test a Shower for Leaks

12/30/2018 (Permalink)

Replace an old shower head

Several shower components may leak and result in water damage. You should test every part of a shower for signs of a bathtub leak or leaky shower pan.

Test the Shower Pan

Signs of a shower pan leak will be evident under and around the shower. Closely examine the surrounding area:

  • In the basement or crawlspace, for a first-floor shower
  • On the ceiling of the floor below the shower
  • In rooms that share a wall

Stop the drain and fill the shower with 1.5 inches of water. Wait eight hours or up to three days to see signs of a leak. Walk around in the shower while someone else monitors the area underneath. Homeowners should replace pans that are more than 30 years old.

Test the Seal

Test the seal of a shower door track or caulking with a spray from the shower head. Allow the area to dry before re-caulking. If you notice gaps in the grout around wall tiles, you should:

  • Look for visible signs of mold or odors
  • Have the area tested
  • Complete remediation before replacing grout or tiles

A bathtub leak can allow water to get behind walls. This may pose a risk of hidden mold.

Test the Head

A clogged shower head or a damaged O-ring can cause a leak. A homeowner should replace worn out:

  • Cartridges
  • Gaskets
  • Stems
  • Washers

Seal around the escutcheon with caulk or putty. Cap the shower head to check for leaks between the head and valve.

Test the Drain

Have someone monitor the area beneath a shower as you pour water down the drain. Drain leaks may be caused by a:

  • Leaky drain body
  • Cracked flange
  • Damaged gasket
  • Worn rubber sealing ring

Any of these components can be replaced. Make sure that the leak is due to the drain and not the shower pan.

These tests can detect a bathtub leak or a shower pan leak. If you discover a problem that you cannot fix, contact a plumber and water damage mitigation company in Maryland Heights, MO.

Tips To Stop an Overflowing Toilet

10/8/2018 (Permalink)

There a few reason you are having an overflowing toilet in your Maryland Heights, MO home

Toilet overflow is undoubtedly one of the messiest, most disgusting sights. This is especially true when it happens at your home in Maryland Heights, MO, and the responsibility for sewage cleaning falls in your hands. Read below to understand why this problem occurs and what you can do to stop it.

Why Does the Toilet Overflow When I Shower?

There are a few reasons why your toilet may overflow. If you notice that this only occurs while the shower is running or your bath is draining, consider the following:

  • There are pipes that run from the tub to the sewer. In this case, it is likely that there is a clog somewhere along this path.
  • When a clog exists, water going down the drain through the pipe is blocked. The water then cannot continue and comes back up through the toilet.

How Do I Stop the Water From Coming Back Up?

By clearing the clogged pipe, the water from the tub drain will flow freely again to its destination. The best way to clear a clog is by taking the following steps:

  • Use a 25 foot auger, commonly identified as a snake. You can easily locate this item in the plumbing section of a local hardware or home improvement store.
  • The curved design of a closet auger lends itself to fitting through the toilet bowl to the pipe. A straight cable auger works best directly through the floor drain with the toilet removed.
  • If the snake does not work, access the main drain cleanout and repeat the process with the auger. Sewage cleaning is a messy job, so prepare for some overflow during this process.
  • If the toilet overflow continues, or if there is water damage present, contact a water restoration company to assess the situation.

A clogged pipe can wreak havoc at your home in Maryland Heights, MO. If you experience an overflowing toilet when you run the shower, first try to clear the pipe with a snake. If that is unsuccessful, leave the sewage cleaning to the professionals.

Water and Flood Damage in Northwest St. Louis

5/31/2018 (Permalink)

It can happen anywhere and at anytime, all is going well and suddenly you notice a drip into your tub or from your kitchen faucet. You think nothing of it and go on about your day. Soon the drip becomes a steady stream and before too long you have a puddle on the floor or water collected in the tub. Usually this is easily rectified with a few towels and some elbow grease. As long as you ensure proper ventilation of the area and allow for drying time you've likely avoided a more serious water damage problem. Luckily many times a small leak can be fixed without outside help.

However what if your leak is unseen, lying in a wall or within your plumbing. This could cause further water damage and would need to be dealt with by a water cleanup professional. These professional companies have the knowledge and proper equipment to deal with water damage and water cleanup in an effective and efficient manner. They will know proven methods to ensure proper air movement and adequate drying times for water in a home. 

Once you've determined that professionals are needed to solve your water issue there are many factors to consider. You want to make certain that the company is reliable, trustworthy, and knowledgeable. As an example the following services are those provided by a flood restoration company that services the greater St. Louis Missouri area. What this company offers can serve as a guideline when selecting a company whether you're in Missouri or elsewhere. 

The first important step is that you ascertain that they company will provide service to your home. This particular company offers service within a 100 mile radius of downtown St. Louis, MO. This includes a fairly large service area in MO but some companies might not travel that far. Another thing to watch out for is hidden fees. The company may provide service in your area but may charge a fee either in the form of a service fee or a fee for the driver's gas. This would be a question to ask the company you're considering using. 

Another thing a company might provide is free estimates. This means that they will give you a price that they think will cover the cost of your repairs. Make sure you know the terms of this estimate. Some questions to consider:

1. Is the estimate only provided over the phone?

2. Is the estimate only provided via an online questionnaire?

3. Is the estimate provided after a technician visits your home to assess the damage?

It is important to ask about the estimate and make sure that you are clear with what it entails. 

If caught early and professionally treated by a reputable company utilizing the tips above water and flood damage can be rectified. Professionals will effectively and efficiently restore your home or business! Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage.

A major burden in dealing with any home repair is cost.

5/31/2018 (Permalink)

It is important to ask about the estimate and make sure that you are clear with what it entails. 

Luckily if you have homeowners insurance you can often get a restoration project covered after water in a home or flood damage. This would be something to check on with your insurance company. Homeowners insurance might cover the job but oftentimes specific flood insurance is required. Apartment and condominium dwellers should not despair as renters insurance may cover a water issue as well. This particular company accepts all insurance claims which will provide some financial relief. They will also work with your deductible which can ease some of the financial strain. When working with any company it is important to establish what they'll accept as far as payment is concerned. Also this particular company will bill your insurance company directly thus saving you time.

In addition to free estimates and working with one's insurance, this company also provides discounts for veterans, seniors and law enforcement officers. This could be of great benefit to many people and should be looked for or asked about when researching a company. 

Another thing to consider is what services the company provides. For instance this company specializes in the Metropolitan St. Louis Sewer District (MSD) sewer backups which means that they know how to deal with the specific sewer system in the region. This company also offers rapid response for flood mitigation. Flood mitigation involves minimizing water exposure to walls, ceilings, floors, and the contents within the area. This company will also deal with broken pipes, perform emergency water extraction done by experienced technicians using professional machinery and will ensure structural drying and will clean, sanitize, and deodorize the area. All of these are important to look for in the company you choose. 

When researching a company to use in case of flood damage in a commercial area the steps are similar to that of a residence. You must establish wether or not the company will address an issue of water in a business. Once a company is found they will likely follow these important steps:

  1. They will first ensure that the work area is safe. This may mean that they will remove hazardous materials and will ensure that there are no electrical cords or live wires in the vicinity.
  2. The company will find and inspect the source of the problem.
  3. They will work to keep the affected area well ventilated and dry by increasing the air movement.
  4. They will look to see if any mold and/or mildew has accumulated. If so steps will be taken to rid the area of mold and/or mildew.
  5. They will take steps to ensure that mold and/or mildew does not occur in the future.

Another potentially dangerous problem that can occur in a home or with water in a business is the need for sewage mitigation. This is necessary if sewage, sewer water (often called black water) is present. Black water can be dangerous and cause health problems in children and the elderly. If this treatment is needed the black water is extracted, and the area is dried, disinfected and sanitized. 

Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage.

3 Tips for Preventing Water Damage in Your Home

3/19/2018 (Permalink)

This is the after picture of a laundry room with water loss.

As a homeowner, preventing damage to your St. Louis, MO property is probably a priority for you. Stopping mishaps before they happen helps you avoid thousands of dollars in repairs and lost belongings, and this can be especially true in the case of water damage. Water in the home can be devastating to furniture, electrical systems and your home's structure, but fortunately, there are a few steps you can take to prevent this type of problem from happening.

1. Inspect Appliance Connections and Hoses Often

Your washer and dishwasher can cause considerable flooding if worn hoses or water lines break. Leaks are usually a sign that a hose or valve is failing, so it is important to address any leak right away. Preventative maintenance can keep your water appliances running at top efficiency, stop leaks or sudden floods in your kitchen or basement and may even save you money on your energy bill.

2. Watch for Warning Signs in Your Plumbing

Drips, leaks and discolored joints may point to a faulty or broken pipe in your bathroom or kitchen. Because malfunctioning pipes can burst without warning, this is not an issue to be ignored. Have a plumber replace worn valves, pipes and joints or perform pipe cleanup maintenance on sections that have become narrow inside due to calcium or lime buildup, as narrow pathways can cause water pressure to build and burst your pipes.

3. Check Basements and Crawlspaces

Clogged gutters and poor drainage can cause water to seep into your basement. If you fail to spot it, it can cause mold growth and damage stored items. A professional mold remediation and restoration company can remove water in your home and inspect your basement and crawlspace for signs of excess moisture and mold.

Water damage in your St. Louis, MO home can be costly and take months to repair. However, preventative maintenance might help you avoid the kind of trouble water in a home can cause and give you peace of mind that you are protecting one of your greatest investments. Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage. 

How to Avoid Coming Home to a Flooded Home

1/24/2018 (Permalink)

Imagine coming home from a long, relaxing vacation only to find out that a pipe burst and has flooded your home. It’s not the “welcome home” gift any homeowner wants. You can avoid needing water pipe repair from a broken pipe by doing a few things before you leave:

• Shut off water supply
• Check your pumps
• Fix your gutters

These three steps can keep your post-vacation glow going a little while longer. Here is how to fully complete each part.

Shut Off Water Supply

If you can do so safely, shut off the main water supply to your home before you leave. This simple step can help ensure that even if a pipe breaks in the middle of your trip, you can avoid coming home to a flooded home because of it. If you can’t shut the main line off, you can go through the house and close individual valves. Don’t forget about exterior faucets!

Check Your Pumps

If you have a basement in Country Life Acres, MO you need to test your sump pump before you head out. Pour some water down the pit. Watch the water to make sure it goes out the way it should. If everything looks okay, you can feel relieved. If something seems suspicious, give a plumber a call just to be safe.

Fix Your Gutters

All the water pipe repair work in the world can’t stop all floods. Make sure to protect your home against floods that could hit come from a large rainstorm. Give your gutters a once-over to make sure they are in working order. They play a big role in keeping the water outside. Furthermore, you should consider adding downspout extensions if yours do not extend at least 10 feet away from the side of your house.

Doing these three things before you take off can help you relax while you’re away. You can avoid having a broken pipe, flooded home, and water pipe repair bills. Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage.

Recovering From Water Damage Safely

8/28/2017 (Permalink)


Recovering From Water Damage Safely


Water damage is devastating. Whether the cause is a pipe break, a supply line break, a completely flooded home due to a weather event, or an appliance or tub overflowing, facing it can be overwhelming. Most people aren’t equipped with the knowledge to handle this situation. When dealing with an issue of water in home or water in business, a restoration company can help owners refurbish their property.

The average restoration company comes out as soon as possible to assess water damage. For critical flood damage, people should look for a restoration company open 24/7. In the meantime, they should take steps for mitigation of the situation until professionals can assess the situation.

The most immediate concern of the restoration company will be identifying and stopping the source of the leak. Causes for a flooded home or business could include a supply line break in a bathroom or kitchen or a general pipe break elsewhere. If the source of the water is a pipe break in the flooded home, the technician will focus on mitigation by closing off the pipe. With standing water in a flooded home or business, the technicians check the level of pollution present. The restoration process for the property, including water cleanup, will vary depending on what level of contaminants are found.

Furniture and any other valuables resting on the floor are placed on blocks. In cases of severe flood damage or a severe supply line break, the furniture is moved out of entirely. This is done for mitigation of damage to the bare floor or carpet. This also helps prevent further damage to the items and increases chances for the restoration of the property. The experts devise a restoration plan addressing the needs of the owner. This differs based on dealing with water in home or water in business. Steps in the restoration process are outlined in the following sections.

Water Extraction

Water cleanup is done for water at home or water in business that can’t drain on its own. For excessive flood damage, some companies offer moving services for client items. The technicians bring in the most effective tools for the water cleanup job. The types of implements used include:

• Infrared Cameras to locate hard to detect water
• Submersible Pumps
• Meters for measuring moisture saturation
• Portable or truck-mounted extraction pumps

Getting Things Dry

Once the cleanup is done for water in home or water in business, the workers inspect the carpet and padding beneath to determine what can be salvaged, then determine the next mitigation steps. From there, the drying process begins. Specialists take into account everything from room measurements to dampness levels in the air bring in the right drying equipment needed to bring building materials to an acceptable level of dryness. Equipment for drying includes:

• Humidifiers
• High-speed air movers

The company may offer services to recover personal and business documents affected by water damage. The business may also be able to recover items such as photographs, credentials, passports, and other objects. This way, personal mementos aren’t lost due to flood damage.

Getting Things Clean Again

After the water cleanup and drying process are done, the restoration company begins cleaning. Any odor is addressed with equipment like air scrubbers and fogging equipment. Various sanitizing treatments are put down. Treatments include:

• Antimicrobial
• Antibacterial
• Disinfectant

Once clean, the next step for owners recovering from water in home or water in business is restoring their property. The restoration company sometimes offers repair services. Others customers choose a different company for rebuilding when the damage is severe from causes like a pipe break or supply line break.

Choosing a professional company to handle water damage can go a long way to making water damage recovery a smoother and less stressful process that gets owners into their home or business at a faster pace.
Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage.

Water Cleanup: Time is of the Essence

7/26/2017 (Permalink)


Water Cleanup: Time is of the Essence

Flood damage is one of the most common occurrences of unexpected damage to your home or business. The nature of water damage in itself is very unpredictable, striking very often without warning, and leaving an incredible amount of destruction in its wake due to the many ways that standing water can damage a home or business. Water in the home or water in the business may be the result of a supply line break, a pipe break, or even outside occurrences, such as inclement weather or flooding. When there is water in the business or water in the home, there are a few important steps that are necessary to take in order to handle the issues accurately and effectively and to possibly expedite the entire process. The first step to take when facing flood damage due to water in the home or water in a business is to contact your insurance agency in order to hash out the details.

When speaking with your insurance representative, it is important to list the pertinent factors, such as your complete contact information, and the level to which the water damage has affected your home or business.

After contacting your insurance company it is important to get in contact with the proper restoration company to handle the flooded home or business for the mitigation of damages. Many insurance companies will have a list of local restoration companies in your area that will be able to properly accommodate your situation. When choosing a restoration company, it is important to be aware of the job and limitations of that particular restoration company. A restoration company is usually on required to remove the standing water, drying the area after this is complete. If physical repairs outside of water removal are necessary, it may be necessary to contact a separate or alternate restoration company, as a restoration company is usually not required to complete repairs unless otherwise licensed by the state.

For the mitigation of further damage in your business or home, the company that you choose will perform a detailed assessment of the water damage by first locating the source of the problem. A supply line break or a pipe break is usually the source of your flooded home or business when the problem occurs within the home or business. If the source of the flood damage is a supply line break or a pipe break, it is important to understand the duties of the company that you contacted, as they may not be equipped or licensed to handle such repairs. Maximum damage mitigation is only a possibility when the supply line break or pipe break is located and repaired in a timely manner, as costs will only increase as time passes.

The water cleanup and restoration processes begin after the assessment occurs and all potential barriers to the water cleanup process are removed. Flood damage can often lead to a myriad of issues, including electrical issues that can make the flooded home unsafe for those living there, as well as the water cleanup crew. The water cleanup process ends when the drying process begins. Drying is essential to returning the flooded home to its original condition.

Drying not only makes the flooded home livable again, but its importance cannot be understated, as improper drying may lead to toxic mold buildup. When confronted with water in the home or water in the business, implementing a safe and effective restoration plan is essential to get your facility back in running condition, while also helping in the mitigation of future problems and costs. Time is often the most important factor to be aware of, as it affects nearly every area of the restoration process.
Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage.

Why Professional Storm Damage Restoration is Imperative

6/26/2017 (Permalink)


Why Professional Storm Damage Restoration is Imperative

Flood damage is among the worst type of water damage. Unlike a leak or burst pipe, flood damage is the kind of damage that extends the span of entire homes whereas a leaking pipe or sewer backup is limited to one space or to a few smaller spaces. Flood damage also stands tall where other leaks and water damage tends not to extend upwards of several feet in a home. There is no denying the fact that any type of water damage is devastating to homeowners and business owners alike, but flood damage provides a dangerous and expensive problem.

Water in the Home

Water in the home is dangerous for any homeowner because it causes a myriad of issues. One such issue is the potential for mold to grow and spread rapidly. Mold prefers a moist area with high humidity, and water damage tends to provide just that. Anyone who finds water in the home needs to call for professional restoration and mitigation as quickly as possible. Homeowners know water in the home is dangerous, but they often aren’t aware just how bad the problem can grow when water cleanup and drying aren’t handled immediately and professionally.

Water in the Business

When someone finds water in a business, it means a little more stress than it might at home. Business owners sometimes shut down their business to handle water in the business, and this means a loss of profit, pay, and time to work. When there is water in a business, owners are encouraged to call right away for professional restoration and mitigation. It’s not only the best way to get through the water cleanup and drying process efficiently and quickly, it’s the best way to get business owners back to work as quickly as possible.

The Dangers of Flooding

When it comes to water damage, it’s all bad news. Flood damage, however, provides a bit more bad news. If there is any warning that a flood might occur, business and homeowners might have time to remove their personal belongings from harm’s way. If not, they have even more damage to deal with. Flood damage is dangerous for many reasons, which is why it’s important to call for professional restoration and mitigation prior to entering the building after a flood.

The electricity must be turned off prior to entering. Live wires can cause electrocution. It’s imperative no one assumes a power outage is a sufficient. If power is turned on while someone is standing in flood waters, what could happen is devastating. The other issue that comes along frequently with flood water is the presence of displaced animals. Imagine finding a snake or alligator among the flood waters inside a home near a lake or river. Imagine finding a stingray inside a home near a beach in a low-lying area pushed into the home by the heavy storm surge of a tropical storm or hurricane. Restoration professionals are well-versed when it comes to knowing the dangers and safety factors associated with water cleanup and the drying process, and they can help homeowners and business owners remain safe during cleanup and drying.

Calling professional services to handle the flood or water damage in a home or office is not an option. Forgoing this process means many home or business owners will experience greater damage down the road. A mold infestation could occur. Walls could have more significant damage than originally thought, and it might mean expensive renovations and/or repairs later down the road. It’s not worth ignoring professional help.

The cost to pay for a professional to handle water cleanup and mitigation right away is far less than the cost of waiting too long or attempting a DIY project. It's better to do this right the first time than it is to pay the price later on when damage is far worse from water.
Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage.

Seek a Water Removal Company When You Experienced Mold After Flooding

5/16/2017 (Permalink)

Seek a Water Removal Company When You Experienced Mold After Flooding

With the amount of rain that has been falling lately, on top of the melt-off of the deep winter snow, many people around are experiencing water damage mitigation and are in need of restoration. Water damage can be especially damaging on your home and water cleanup and drying is necessary in order to prevent mold. Whether it be water in home, water in business or water due to flood damage, it's important you consider water cleanup as soon as you can.

Flood Damage After Long Winter

If you've sustained flood damage after a bad storm or long winter, you'll want to consider drying out the home as soon as you can to prevent mold issues. Water damage mitigation will help to minimize the potential for mold growth.

You may wonder why mold has become such an issue after home experiences flood damage and is in need of water mitigation. These days, homes are built to be more energy efficient, and therefore there is less air circulating throughout the home. When you have water in home and you don't ensure that the water is drying fast enough, you're looking at the potential for mold growth. Even when you experience water in business you need to ensure that drying and water mitigation takes place as soon as possible.

Mold Growth

If you've experienced water damage, you'll want to ensure water cleanup as soon as possible. Mold can grow in ceiling tiles, your duct work, drywall, in carpets, inside a wall and inside other sneaky spaces.

Your first clue you've experienced mold after water in business or water in home damage is that someone in the home or office develops a chronic infection or a cough. This is why water restoration is important and needs to be done early on.

Mold is very invasive and it's persistent. The longer it is left untreated after water in home or water in business without a quick water cleanup solution, the more it persists. There are times when water restoration companies go in to do a cleanup and find mold has covered the basement walls.

Call The Experts

Don't get to the point of no return when it comes to mold in your home after water damage. If you let it go or try to take control with your own home remedies, the worse the problem will get. This is why a professional in water restoration is necessary.

It's also helpful to retain a company that has experience with removing mold. If there is mold in your home, it's strongly suggested that the mold be removed by a professional contractor. Without some type of remediation, mold spores can go dormant, waiting for the next round of moisture to revive them. Despite what people say, pouring bleach on the mold is not as effective has thought, especially when you find mold growing on multi-dimensional surfaces such as carpets. This type of treatment does not work and the only real way to rid your water damaged home of mold is to call on the experts.

Other Tips to Combat Mold

When you find yourself with water issues, consider these mold facts:

-Mold is present just about everywhere - including in and outside.
-Mold spores float in the air and are microscopic so they can enter your home in a number of different ways.
-Mold spores live on moisture and can grow into colonies when they are exposed to water.
-Mold generally produces a strong odor that can lead you to find where the mold is growing.

Contact a water removal company for more information on how they can help you with your water damage needs. Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage.

Restoration After Water Damage

4/25/2017 (Permalink)

Dealing With Restoration After Water Damage

It is important to be safe while dealing with water damage or flood damage. Wearing protective gear is essential while dealing with water in home or water in business. This would mean wearing rubber boots, rubber gloves, along with a mask or a respirator. These should be worn during water damage restoration too.

Children and pets should always be kept away from any standing flood water as it may be contaminated. Take the pets for drying later.

The mitigation measures would require removal of flooded water. The pump must be placed at the lowest spot on the floor. The pump can be lowered in water by using a nylon rope.

In the case of small amounts of flooding, just air movement may be enough to remove water. Before any water damage restoration, the debris must be cleared. In the case of water in home or water in business, there may be nails or such other sharp materials that may have been left behind by water. Keep this in mind while doing water cleanup.

While assessing flood damage or water damage, pay special attention to the mud that has been left behind by the flood waters as it will contain a lot of toxins. Shovel out this mud. Drying of mud is also an option here through air movement. This will make it easy to clear it off. Wash the walls with clean water. Drying of mud in air ducts is also required as a mitigation measure. Water damage restoration can happen post these activities only. In the case of water in home or water in business, this must be done on an immediate basis.

Flood damage or water damage can lead to snakes and rats entering the home or business premises. Hence pest control becomes essential here as a mitigation measure. Get it done in the case of water in home or water in business. This can happen before initiating any water cleanup.

The best way for drying appliances is through air movement. This will take a long time but is essential. The mitigation measures for flood damage or water damage include not using these appliances till they are completely dry. Their manufacturers can be consulted for recommended action here.

Water damage restoration will require detecting the mold. While doing water cleanup, look for visible mold, as well as the one growing in air ducts, rafters, and even between the walls. Any musty smell means mold growth that is not visible. This is important in the case of water in home or water in business. There may be places where air movement does not happen. Hence this requires special treatment during water cleanup.

Do not delay water damage restoration after detecting any water damage. Flood damage only gets worse when water is allowed to stand. Take these mitigation measures so that water damage is reduced. Allow complete drying to happen before initiating any activity. Air movement will always be the best option here. Hence make it an integral part of any water cleanup. Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water damage.

Water Loss in St. Louis, MO

3/24/2017 (Permalink)

Water Loss in St. Louis, MO


It is never pleasant or convenient when water cleanup is required in your home or business. Broken water pipes, leaks, heavy rain or flooding are factors that cause damage and require water cleanup. Damage from water can occur from many different sources. Determining the source and then following specific procedures will help reduce the amount of damage and return your home or business in St. Louis, Missouri as quickly and painlessly as possible.

Water disaster can strike at any time. Most often, water in a home or water in a business occurs suddenly and without warning. Sometimes, the water damage is difficult to see depending on the nature of the water loss. Water loss can occur from frozen pipes, broken pipes, appliance leaks, leaking roofs, sewage backup or heavy rain driven into a building. For residents of St, Louis, Missouri, it is vital to contact professional and experienced water clean-up experts and document the damage to receive insurance compensation for the water or flood damage. A company that specializes in water disaster recovery in MO will be able to properly identify the source and determine how the repairs should be handled.

Once water in a home or water in a business has occurred, emergency mitigation should begin immediately. Mitigation procedures for any type of flood damage in St. Louis, MO includes first contacting your insurance company and making them aware of the situation. Have your policy number ready and be prepared to answer questions to the best of your knowledge. Mold can begin to develop in 24-28 hours. Stopping the source of the leak and commencing clean up immediately will help reduce the chance mold will grow.

Water Loss in a Home

Water cleanup and air movement are the first recovery steps after stopping the source of the water loss. Contact an experienced water extraction and drying expert immediately. The cleanup will involve removing the excess water with professional grade equipment. Any repairs to large structures should not be made until the insurance adjuster has been out to inspect the damage. The facilitation of air movement should begin within 24 to 48 hours and may involve moving rugs, pulling up wet carpet, removal of flooring and wall materials. Air circulation can be increased by opening closet doors and cabinets, running fans and moving furniture away from walls.

During the process, keep any damaged materials for insurance records. Keep receipts from services you employ and photograph the process. The more photos you take and the better your documentation, the more likely you will be to receive full compensation for the damage from your insurance company. Finally, ensure that your cleanup service applies the necessary products to prevent the growth of mildew and bacteria which can become a health hazard.

Water Loss in a Business

Damage from water in a home is less complicated as it only affects you and your insurance company. This type of damage in a business may be more difficult as there can be factors which complicate the cleanup efforts. The insurance carrier for the business may have a list of preferred vendors. Explore your options for bringing in your own water extraction company, water restoration services or dry out business. Their vendors may not be the best possible choice and they may be working under cost constraints which will limit their ability to do the best job. Most importantly, do not sign off on any work to be completed or authorization forms before obtaining an agreement from the insurance company. If need be, contact a public adjuster to help you through this process.

In order to properly assess the extent of the damage in a business, the use of moisture detectors, hygrometers or infrared cameras may be needed. These tools will help determine the exact location of the water. The insurance company should be following this protocol. This information is necessary in order to receive the full amount at settlement. Missing this type of information could greatly impact proper restoration and dry out and put the property in jeopardy of being fully compensated.


The use of proper disinfectants is needed to prevent mold, fungi, and bacteria from causing additional damage. If this step is not completed, the insurance company may deny the claim based on the mold provisions and limitations on the policy. This is a valid concern because of the intricate mold laws that can restrict coverage. These laws vary from state to state so it is vital that your professional cleanup service is aware of the specifications and adheres to them accordingly.

Another consideration is Black Water Loss. This type of loss must be handled differently than the loss of regular water and must receive specialized treatment. The loss of black water occurs from sewage or chemical toxins in the flood water. Drying out this type of water will not address the hazards left behind and there may be health and safety issues. Your professional water clean-up service should be prepared to deal with the proper protocols in dealing with black water.

Flood Insurance Claims

Flood damage is the number one type of insurance loss. Insurance companies are trying to shift costs to the policyholders when possible. For instance, there is a new trend in policies that if water damage is not reported within 14 days of the accident, the damage will not be covered. This greatly impacts homeowners that may be away when a water loss occurs in their home. When issues such as this occur, consumers should contact the Office of Insurance Regulation regarding their rights.

In 1968 the government set up the National Flood Insurance Program (NFIP) which provided homeowners and commercial property owners assistance with their flood insurance policies. Now, most flood insurance is carried by private carriers and floods may not be covered in a standard plan. You may need to purchase a separate flood policy. Be sure to check your policy so you know exactly what will be covered in the event of a water loss in your home or business. Visit http://www.SERVPROnorthweststlouiscounty.com for more information on water loss and restoration services.